Terms of service

Terms of service

Last updated: 1 July 2026

Ordering

An order is a request until our kitchen accepts it. You will see the status change to confirmed on the tracking page once we do. If we cannot fulfil an order we will call you and refund any card payment in full.

Prices shown include VAT at the applicable Cyprus rate. Delivery fees depend on the distance between the kitchen and your address and are shown before you pay.

Delivery

We deliver within the radius shown on the locations page. Estimated times are estimates: weather, traffic and how busy the kitchen is all affect them.

Please make sure the phone number on the order is reachable. If a rider cannot reach you and cannot deliver after waiting ten minutes, the order may be treated as completed and no refund will be due.

Allergens

We list the main allergens on every menu item, but our kitchen handles gluten, dairy, eggs, nuts, sesame, fish and shellfish. We cannot guarantee an item is free of traces. If you have a severe allergy, please call us before ordering.

Accounts and loyalty

You are responsible for keeping your password private. Loyalty points have no cash value, cannot be transferred, and expire after 12 months of account inactivity. We may withdraw points obtained through misuse.

Acceptable use

Do not use this site to place fraudulent orders, abuse our staff or riders, or interfere with the service. We may refuse service and close accounts where this happens.

Governing law

These terms are governed by the laws of the Republic of Cyprus and disputes fall to the courts of Nicosia.

Questions about this document?

Email orders@streetsinsburger.com or call +357 22 264974.